When you place an order in our online shop, you can pay with iDeal, PayPal, Bancontact or with your Credit card. If you want to pay with a bank transfer, that is also possible, please send us an email in that case.
After we have received your payment, the item will be packed the same day and shipped the same day if you order before 2 PM.
We offer free shipping within Europe and the rest of the destinations pay a fixed amount of 25 euros per order. All orders are shipped from Amsterdam. If for some reason we cannot send your purchase immediately, we will contact you. For some items a different shipping date applies. This is especially the case with pre-orders, it is clearly described with each item what the expected shipping date is.
It can take between 1 and 2 business days after shipment to arrive in the Netherlands and Belgium. When we ship, you will receive a link by e-mail with which you can follow the package. If you have questions about an order, you can always contact us by e-mail.
We guarantee the highest quality, but if you think there is something wrong with your purchase, you can return it to us for free and we will refund the full purchase amount. We reimburse the product if it is unworn and free from odors and / or makeup. Let us know within 14 days of receiving your order that you want to return it. After this period we no longer accept returns.
Please contact us before you return your purchase, because with our International return label you do not pay return shipping costs.
VIP 50% promo items cannot be returned.