When you place an order in our online store, you can pay with iDeal, PayPal or your credit card. If you want to pay with a bank transfer, please send us an email.
After we receive your payment, the item will be packed the same day and shipped the same day if you order before 2pm.
We offer free shipping within Europe. A fixed amount of 25 euro is charged for shipments to the rest of the world. All orders are shipped from Amsterdam. If for some reason we can not ship your purchase, we will contact you.
After shipping, it can take between 1 and 5 business days before it arrives, depending on your location. When we ship, you will receive a link by e-mail with which you can follow the package. If you have questions about an order, you can always contact us by e-mail.
Please note that depending on your location, the customs may charge taxes and / or import duties. This does not apply to orders in the EU as all customs fees have already been paid.
We guarantee the highest quality, but if you think something is wrong with your purchase, you can return it to us for free and we will refund the amount. Please let us know within 5 days of receiving your order that you want to return it. After this period we will no longer accept returns.
Please contact us before you return your purchase. If you have any questions, we will be happy to answer them by e-mail.
VIP 50% promo items can only be exchanged for something else.
If you have any questions about this please send me an email and I will be glad to help.